Frequently Asked Questions (FAQs) About Jewelry and Lab-Grown Diamonds
How is the authenticity of jewelry and diamonds ensured at Kling Jewels?
At Kling Jewels, quality is our priority. Every piece of jewelry, lab-grown diamond, and gemstone comes standard with an IGI certificate, verifying authenticity, clarity, color, and cut. Verify your certificate here: IGI Certificate Verification. Other certificates are available upon request for an additional fee. Visit our showroom for a complimentary initial appraisal of your jewelry.
Why are the “4 Cs” of diamonds important?
The “4 Cs” – Carat (weight), Color, Clarity, and Cut – determine a diamond’s quality and value. The cut, in particular, affects sparkle, while carat defines size. Our experts at Kling Jewels guide you in selecting the perfect lab-grown diamond to suit your budget.
Can I order custom-made jewelry?
Yes, we specialize in bespoke jewelry. Whether it’s a unique engagement ring with lab-grown diamonds or a pendant with a special gemstone, we bring your vision to life. Reach out via our contact form for a personalized consultation.
How do I keep my jewelry and gemstones looking pristine?
Regular care extends the life of your jewelry. Clean your pieces with lukewarm water, a soft brush, and mild detergent. For best results, use our exclusive Kling Jewels Cleaning Kit, designed specifically for lab-grown diamonds and gemstones. Store your jewelry in a soft-lined box to prevent scratches.
Can I sell or redesign my jewelry or gemstones with Kling Jewels?
We offer professional services for buying and redesigning jewelry. Our experts fairly assess your lab-grown diamonds or gemstones based on size, clarity, and cut. Alternatively, we can incorporate your stones into a new design. Book an appointment through our website.
How long does shipping take for jewelry orders?
Shipping times vary by product. For details on standard and express shipping, please refer to our Shipping Policy. Custom-made jewelry typically takes 2–4 weeks. All shipments are insured and trackable.
What are the return or exchange options?
We offer a 30-day return guarantee for unworn jewelry in its original packaging. Custom designs are non-returnable but can be adjusted. Find more details in our Return Policy.
What factors influence the price of gemstones?
A gemstone’s value depends on rarity, color, clarity, size, and cut. Lab-grown diamonds offer excellent value with identical optical properties. Our advisors help you find the best value for your budget. Explore our range at Gemstones.
What’s the difference between a diamond and a brilliant?
A lab-grown diamond is the material, while a brilliant is a lab-grown diamond with a specific cut (brilliant cut) designed for maximum sparkle. At Kling Jewels, we offer lab-grown diamonds in brilliant cuts as well as other styles like princess or teardrop. Discover more in our Collection.
Are your diamonds and gemstones ethically sourced?
We specialize in sustainable lab-grown diamonds, which are environmentally friendly and conflict-free. Our gemstones come from suppliers adhering to strict ethical standards. Learn more about our commitment at Sustainability.