Kling Jewels` Privacy Policy

Last updated: July 2, 2025

This Privacy Policy explains how Kling Jewels ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or purchase from Kling Jewels (the "Site") or communicate with us about the Site (collectively, the "Services"). "You" and "your" refer to you as a user of the Services, whether a customer, website visitor, or another individual whose data we collect under this GDPR-compliant Privacy Policy.

Please read this policy carefully. This policy is for users in Germany and the European Economic Area (EEA). Users from other parts of the world agree to this policy. In case of discrepancies, the German version prevails. For details on cookies see Cookie Settings.

Data Controller and Contact Details

Kling Jewels is the data controller for personal information collected through the Services, unless stated otherwise. Contact us at:

Kling Jewels
Daniel Kling
Friedrich-Engels-Straße 49
Alt Ruppin, 16827, Germany
Email: info@klingjewels.de
Phone: +49 155 63466948 (business line)

We have not appointed a Data Protection Officer, as this is not required under applicable law based on our processing activities. For data protection inquiries, please use the contact details above or visit our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and notify you of material changes as required by law.

How Kling Jewels Collects and Uses Your Data

We collect personal information from various sources to provide the Services. The data we collect depends on how you interact with us. We process your data based on the following legal bases under the General Data Protection Regulation (GDPR):

  • Contract performance (Art. 6(1)(b) GDPR): To deliver Services, fulfill orders, and manage accounts.
  • Consent (Art. 6(1)(a) GDPR): For marketing communications or non-essential cookies.
  • Legitimate interests (Art. 6(1)(f) GDPR): To improve Services, ensure security, and conduct marketing, where permitted.
  • Legal obligations (Art. 6(1)(c) GDPR): To comply with applicable laws.

Personal Information We Collect

We collect different types of personal information based on your interaction with our Site and Services. "Personal information" refers to data that identifies, relates to, or describes you.

Information You Provide Directly

You may submit the following information through our Services:

  • Contact details: Name, address, phone number, email.
  • Order information: Name, billing/shipping address, payment confirmation, email, phone.
  • Account information: Username, password, security questions.
  • Customer support information: Details you include in communications, e.g., messages sent via the Services.

Some features require you to provide certain information. You may opt not to provide it, but this may limit access to those features.

Legal basis: Contract performance (Art. 6(1)(b) GDPR) for orders and accounts; legitimate interests (Art. 6(1)(f) GDPR) for customer support.

Usage Data We Collect Automatically

We collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data includes:

  • Device information (e.g., device type, operating system).
  • Browser information (e.g., browser type, version).
  • Network information (e.g., IP address, ISP).
  • Interaction data (e.g., pages visited, time on Site).

See the "Cookies and Tracking Technologies" section for details.

Legal basis: Consent (Art. 6(1)(a) GDPR) for non-essential Cookies; legitimate interests (Art. 6(1)(f) GDPR) for essential Cookies and analytics.

Information from Third Parties

We may receive information from third parties, including:

  • Service providers like Shopify (data processor under our instructions).
  • Payment processors collecting payment details (e.g., bank account, credit/debit card, billing address) to process orders.
  • Third parties using tracking technologies (e.g., pixels, web beacons) when you visit our Site, open emails, or interact with ads.

Third-party data is handled per this Privacy Policy.

Legal basis: Contract performance (Art. 6(1)(b) GDPR) for payments; consent (Art. 6(1)(a) GDPR) for tracking; legitimate interests (Art. 6(1)(f) GDPR) for other services.

How We Use Your Personal Information

We use your data for:

  • Providing Services: Processing payments, fulfilling orders, sending notifications (e.g., account, purchases, returns), managing accounts, arranging shipping, and handling returns. For details on returns, see our Refund Policy.
    Legal basis: Contract performance (Art. 6(1)(b) GDPR).
  • Marketing and Advertising: Sending promotional communications (e.g., email, SMS, mail) and displaying ads, including personalized ads on our Site and others. Opt out anytime (see "Your Rights").
    Legal basis: Consent (Art. 6(1)(a) GDPR) for marketing; legitimate interests (Art. 6(1)(f) GDPR) for non-personalized ads.
  • Security and Fraud Prevention: Detecting and addressing fraudulent, illegal, or malicious activity.
    Legal basis: Legitimate interests (Art. 6(1)(f) GDPR).
  • Customer Support and Improvements: Responding to inquiries and enhancing our Services, including personalized product recommendations based on your purchases or browsing history.
    Legal basis: Legitimate interests (Art. 6(1)(f) GDPR).

Cookies and Tracking Technologies

We use Cookies to enhance our Services, store preferences, run analytics, and track user interactions. Cookies may be set by us or third parties, like Shopify (see Shopify Cookie Policy).

Here are the Cookies we use:

Cookie Name Purpose Provider Duration Legal Basis
_shopify_s Essential: Manages store sessions Shopify Session Legitimate interests (Art. 6(1)(f) GDPR)
_ga Analytics: Tracks Site interactions Google Analytics 2 years Consent (Art. 6(1)(a) GDPR)
_fbp Marketing: Tracks ad interactions Facebook 3 months Consent (Art. 6(1)(a) GDPR)

Our Cookie banner lets you consent to or reject non-essential Cookies. Manage preferences at Cookie Settings.

Browsers may accept Cookies by default. You can block Cookies via browser settings, but this may affect Site functionality.

Sharing Your Personal Information

We share your data with third parties for purposes outlined in this policy, including:

  • Data Processors: Vendors performing services for us (e.g., Shopify, payment processors, fulfillment partners, customer support, analytics). All processors are bound by Art. 28 GDPR agreements.
  • Independent Controllers: Marketing partners using your data per their privacy policies (e.g., for ads, with consent).
  • Shopify: As our hosting platform, Shopify processes data to provide and improve the Services. Shopify may also act as an independent controller for advanced features (e.g., personalized advertising or analytics based on your interactions with our shop, other merchants, or Shopify). See the Shopify Consumer Privacy Policy for details.
  • Social Media and Login Integrations: If you use social media widgets or login integrations (e.g., signing in via social media accounts), data may be shared with these platforms, subject to their privacy policies.
  • Affiliates: Within our corporate group to operate our business.
  • Legal Obligations: To comply with laws, enforce terms, or protect rights, users, or others.
  • Business Transactions: For mergers, acquisitions, or bankruptcy.

We share these data categories:

Category Recipients
Identifiers (e.g., contact, order data) Processors, marketing partners, affiliates
Commercial information (e.g., shopping data) Processors, marketing partners
Internet activity (e.g., Usage Data) Processors, marketing partners
Geolocation data (e.g., IP-based location) Processors, analytics providers

We do not use or share sensitive data without consent or for unauthorized purposes.

Third-Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for their privacy or security practices. Review their policies before sharing data. Information shared on social media may be publicly visible.

Children’s Data

Our Services are not for children under 16. We do not knowingly collect their data. If you believe your child has provided data, contact us to request deletion.

Data Security and Retention

We use technical and organizational measures to protect your data, but no system is fully secure. No security measures are perfect or impenetrable, and data transmission over the internet carries inherent risks. Avoid sending sensitive data via insecure channels. If you register an account, you are responsible for protecting your login details (e.g., username, password) and should not share them with others.

We retain data only as needed:

  • Account/order data: During account activity or order fulfillment, plus up to 10 years for German tax/commercial law.
  • Customer support data: Up to 3 years post-inquiry, unless required longer.
  • Marketing data: Until consent is withdrawn or processing objected.
  • Usage Data: Up to 2 years for analytics, unless anonymized.

Data is securely deleted or anonymized after these periods, unless required by law.

Your Data Protection Rights

As an EEA resident, you have these GDPR rights:

  • Access (Art. 15): View your personal data.
  • Rectification (Art. 16): Correct inaccurate data.
  • Erasure (Art. 17): Delete your data.
  • Portability (Art. 20): Receive or transfer your data.
  • Restriction (Art. 18): Limit data processing.
  • Objection (Art. 21): Object to processing (e.g., marketing).
  • Withdraw Consent (Art. 7(3)): Revoke consent anytime.
  • Complaint (Art. 77): Contact a supervisory authority.

Exercise rights by emailing info@klingjewels.de or via Contact Us. We may verify your identity. Opt out of marketing via email "unsubscribe" links or by contacting us. Appeal denials by replying to our response.

For complaints, contact:

Landesbeauftragte für Datenschutz und Informationsfreiheit Brandenburg
Stahnsdorfer Straße 135
14532 Kleinmachnow, Germany
Email: poststelle@lda.brandenburg.de
Phone: +49 33203 356-0

International Data Transfers

We may transfer data to countries outside the EEA, such as the United States or Canada (e.g., for Shopify or analytics services). We ensure protection via:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Additional safeguards, like encryption and data minimization, per Schrems II.

For a list of recipient countries or safeguards, contact us via Contact Us.

Automated Decision-Making and Profiling

We do not use automated decision-making with legal or significant effects. We may use profiling to personalize marketing (e.g., analyzing purchase history and Site interactions) based on your consent (Art. 6(1)(a) GDPR). Withdraw consent or object to profiling anytime.

Contact Us

For questions or to exercise your rights, contact:

Kling Jewels
Daniel Kling
Friedrich-Engels-Straße 49
Alt Ruppin, 16827, Germany
Email: info@klingjewels.de
Phone: +49 155 63466948 (business line)
Contact Us.

See also our Legal Notice and Refund Policy.